Webinar
Building Formulation Resilience for Real-Life Consumer Use
New AAK consumer research reveals how personal care products are actually stored and used: kept in warm bathrooms, exposed to heat or cold while traveling, and used for longer than recommended. These conditions can have measurable consequences. Many consumers report texture changes following temperature fluctuations, including melting, separation and thickening. When this happens, consumers may discard the product and reconsider purchasing from the brand.
In this webinar, we connect what consumers experience with what happens in the lipid phase and explore how common risks can be anticipated and addressed during formulation development.
Date: 3 November
Time: 16:00 CET
Duration: 40 minutes (30-minute presentation + 10-minute Q&A)
You will learn:
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How products are exposed to more demanding real-world conditions than expected — where consumers store them, how they transport them, and how long they keep them in use.
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How consumers perceive and respond to product changes — why liquefaction, thickening, graininess, color and odor changes are considered quality failures; which product formats and conditions are most affected; and what this can mean for disposal and brand perception.
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How plant-based oils and butters can help improve product resilience — including how controlled crystallization can support predictable texture and reduce graininess, while a highly stable oil phase can help protect color, odor and performance.
Speaker:
Benjamin Schwartz, Customer Innovation Manager
Benjamin has over 16 years ofexperience in the cosmetic industry, working with both global brands and
contract manufacturers in R&D, and offers unique insights into the challenges and opportunities of formulating with naturals. He holds a BSc. in Biological Sciences from the University of Delaware, USA.